YourValue is committed to protecting your privacy. YourValue recognises that users of www.yourvalue.com.au place ongoing trust in our services, and we take your privacy seriously. YourValue does not collect personally identifying information except when you specifically and knowingly provide it subject to the exceptions set out below.
YourValue provides customer feedback, message boards and other services for both public and private forums. Please remember that any information that is disclosed in public forums becomes public information. You should exercise caution when deciding to disclose your personal information.
If you have queries, concerns or would like to revise your personal records maintained by YourValue, please email us at contact us. Our postal address is:
YourValue Pty Ltd
PO Box 2303
Richmond, VIC 3121, Australia.
Your personal information is important to us.
What information do we collect?
YourValue collects information in two ways; automatically when you log onto our web servers (www. yourvalue.com.au) and when you provide your details through an YourValue online form.
Web servers: For each visitor to our web page, our web server may automatically recognise the users domain, IP address and sometimes an email address.
Online forms: YourValue has introduced a login service, designed to offer users a more rewarding, efficient and personalised experience at YourValue web site. You are required to login.
YourValue users are required to provide a valid email address and other personal details as a condition of registration. YourValue users will be placed on our mailing list only by their explicit request.
Why do we require your personal information?
The information we collect is used to continually improve your site experience, by customising the content and web layout according to your preferences indicated by your use of the site.
YourValue needs to collect, use and disclose the information required on online forms to provide you with the services to which the online forms relate. Your information may also be used by YourValue to tell you about useful products, discounts, special offers, competitions and invitations to special events. YourValue may notify you about updates to our web site. If you do not want to receive this material, please email YourValue at contact us.
Disclosure of personal information.
To provide you with services or information you request from the web site by filling out an online form, YourValue may need to disclose your information to our business partners and contracted service providers.
In submitting your details, you should be mindful that information published on the Internet is available to everyone using the Internet. You should not provide this information if you do not want it to be publicly available.
In addition, YourValue may disclose personally identifying information if YourValue determines that disclosure of such information is:
a) required by law; and
b) reasonably necessary to protect the rights, property, or safety of YourValue, its users, or other persons or entities.
Under the foregoing circumstances, YourValue may disclose personally identifying information without first notifying you or obtaining your consent.
Contacting us about access and correction of your personal details
YourValue aims to ensure your personal details are up-to-date. If you have queries, concerns or would like to access or revise your personal records maintained by YourValue, please change your details using business login or email YourValue on Contact Us. Our postal address is YourValue Pty Ltd, PO Box 2303, Richmond, Victoria, 3121, Australia.
YourValue shares non-personal aggregate, statistical information
YourValue may share non-personal aggregate, or summary, information about our visitors with partners or other third parties, which is a customary practice on the Internet. For example, we might provide a count of our users from a particular area code.
YourValue uses market research to monitor traffic to and across its web site. This technology involves inserting special scripting in the code of each web page. This code is downloaded by you when you visit each page and then sends information about your use of the page, eg. the duration that the page was open. Information collected using this technology does not identify you personally in any way and is only used for compiling aggregate statistics of web site use for YourValue.
YourValue uses "cookies" to improve your experience
YourValue uses a standard Web browser feature called "cookies" to help us improve your experience. A cookie is a small text file that many web sites write through your browser when you visit them. A cookie can only be read by the site that places it, so YourValue web site cannot "see where you've been" based on any other cookies in your browser. Netscape Navigator uses a single file called "cookies.txt" to record all cookies, and you can open this file in any text editor to see what it looks like.
On some areas of www.yourvalue.com.au cookies are used to distinguish you from other users. However, cookies merely provide us with a unique anonymous number that we can use in identifying -- and enhancing -- the use of sections of our site.
Cookies can also be used to store your user name and encrypted password, if you so choose. You may choose to disable cookies in your browser or use security software to prevent the storage of cookies. However if you disable cookies, we may not be able to fulfil your request or provide you with an appropriate level of service in some areas of the YourValue web site. Below are instructions to help you disable cookies if you use Internet Explorer or Netscape Navigator. If these options don't apply to you, Contact Us for further assistance.
If you use Internet Explorer:
• Select Tools -> Internet Options from the menu.
• Select the "Security" tab
• Click the "Custom Level..." button
• In the "Cookies" section make sure that "Allow per-session cookies (not stored)" is set to "Disable"
• Confirm the changes by clicking OK
• Answer "Yes" to the following dialog box
• Close and save your changes by clicking "OK" on the "Internet Options" dialog box.
If you use Netscape Navigator:
• Select Edit -> Preferences from the menu.
• Select "Advanced" from the menu on the left hand side
• In the "Cookies" section select "Disable cookies"
• Close the dialog and save your changes by clicking "OK"
Third party information and links
Some sections of www.yourvalue.com.au may be powered by our business partners and service providers, to bring you the most relevant and up-to-date information. As a result, these companies have access to information such as your domain, IP address and clickstream information. YourValue will take reasonable steps to protect the privacy of any personally identifying information that these companies have access to.
YourValue may also use agencies to place advertising on our web pages. These agencies may collect information such as your domain, IP address and clickstream information. YourValue will take reasonable steps to protect the privacy of any personally identifying information that these agencies have access to.
YourValue may present advertisements or links to partner companies. When you click on these links or enter information, you may be transferred to an advertiser's or partner's Web site. YourValue has no control over the privacy practices or information that these sites may request of you. We are not and cannot be held responsible for the privacy practices or content of these sites.
Storage and security of your personal information
YourValue takes all reasonable steps to secure your personal details. YourValue stores your information on secure servers which are housed in controlled environments to protect against loss, misuse or alteration of your information collected at the YourValue web site. All YourValue employees and service providers are contractually obligated to respect the confidentiality of your personal details.
To assist in keeping your data secure, we recommend that you keep your YourValue password and account details secure. Please contact us Contact Us if you require a change of password and username.
Changes to this Policy
YourValue is committed to bringing you the most up-to-date and relevant information online. As a result our web site is constantly changing and there may be a requirement to review our Privacy Policy. We will promptly post any changes on our web site. If you are concerned about your privacy, you should check our privacy policy periodically.
Additional privacy information
You can visit the Australian Federal Privacy Commissioner's web site for more information about protecting your privacy and Australian privacy issues.